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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paula Elliott

Paula Elliott

January 13, 2026

5  out of  5
rating by Paula Elliott
"Jodi is very thorough and helped me to understand the deductibles and saved me a lot with my car insurance. She is very patient. I will continue recommending her to my friends and family."
We responded:
"Thank you, Paula, for sharing your experience. It's wonderful to hear that Jodi was able to assist you in understanding your deductibles and help you save on your car insurance. Her patience and dedication to customer service are truly valued. We appreciate your recommendations to friends and family and look forward to continuing to serve you."
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Tom Johnson

January 9, 2026

5  out of  5
rating by Tom Johnson
"I had a great experience with the Hunter Jones agency. I was relocating from another state and needed home and auto insurance. They were very helpful in explaining the coverage I would need in Tennessee and offering several budget friendly options."
We responded:
"Thank you, Tom, for sharing your experience with us. It's wonderful to hear that our team was able to assist you with your home and auto insurance needs during your relocation. We strive to provide clear explanations and budget-friendly options to make the transition as smooth as possible. Your feedback is greatly appreciated."
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Joe Russell

January 9, 2026

5  out of  5
rating by Joe Russell
"We saw an ad on TV, needed to change insurance company, so we gave Hunter Jones State Farm a call, everything was done quickly and professionally. Happy with our decision."
We responded:
"Thank you, Joe, for sharing your experience. It's wonderful to hear that the process was quick and professional. We're glad you chose us for your insurance needs and are happy with your decision. Your feedback is greatly appreciated."
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Lou Ann Lawson

January 8, 2026

5  out of  5
rating by Lou Ann Lawson
"Jodi Stehr was a great Customer relations representative She helped me with my account and the beacon device She a great and respectful representative Would go back to her for any help I really like to thank you for this representative she was awesome"
We responded:
"Thank you so much for sharing your experience with Jodi. It's wonderful to hear how helpful and respectful she was in assisting you with your account and the beacon device. Your feedback is greatly appreciated, and we're delighted to know that you would return to her for any future help. Your satisfaction is important to us, and we’re glad Jodi could provide such excellent service."
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Kayla Lund

January 8, 2026

5  out of  5
rating by Kayla Lund
"I worked with Ashlin through my entire process of getting a policy on a new car and switching my current vehicles over as well as adding Renters! She went above and beyond for me over the holidays and was such a nice person to talk to! She walked me through each step and was honest and gave me the best deal! I’m so happy with State Farm right now and hope to become a permanent customer!"
We responded:
"Thank you so much for sharing your experience, Kayla. It's wonderful to hear that Ashlin was able to assist you so effectively with your new car policy and the transition of your current vehicles, as well as adding renters insurance. We're delighted that you found the process smooth and appreciated the honest guidance. Your satisfaction is our priority, and we're glad to have you as part of the State Farm family. Looking forward to serving you for many years to come!"
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Nicole Morgan

January 8, 2026

5  out of  5
rating by Nicole Morgan
"Great customer service, quick responses and cheaper than any other insurance companies!"
We responded:
"Thank you, Nicole, for sharing your positive experience with us. We're delighted to hear that you appreciated our customer service and found our responses quick and our rates competitive. Your feedback is invaluable and encourages us to continue providing the best service possible."
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Tyler Wilson

January 8, 2026

5  out of  5
rating by Tyler Wilson
"Makayla and the entire Hunter Jones team are amazing! If you want insurance handled with care and ease, this is the team!"
We responded:
"Thank you, Tyler, for sharing your experience with Makayla and the team. It's wonderful to hear that you found our service to be caring and straightforward. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Linda Ford

January 8, 2026

5  out of  5
rating by Linda Ford
"I heard about State Farm from a friend!"
We responded:
"Thank you, Linda, for taking the time to share your experience and for the perfect rating! We're delighted to hear that a friend's recommendation led you to us. It's wonderful to know that you had a positive experience with our agency. If there's anything else we can assist you with, please feel free to reach out. Your feedback is greatly appreciated!"
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Dan Fuss

January 7, 2026

5  out of  5
rating by Dan Fuss
"We moved here from another state and had some policies staying on cars we were continuing to pay through our old agent and new policies for our home and cars here in Tennessee. Hunter’s staff handled the complexity of our move professionally as if it were the norm for all of their customers. We were with our previous agent for nearly 30 years and plan to do the same with Hunter and his team!"
We responded:
"Thank you, Dan, for sharing your experience with us. We're delighted to hear that our team could assist you smoothly during your move and transition to Tennessee. It's wonderful to know that you felt well taken care of, and we truly appreciate your trust in us. Looking forward to serving you for many years to come!"
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Aditi Khatiwada

January 5, 2026

5  out of  5
rating by Aditi Khatiwada
"Excellent service! The agent was helpful and patient, and made the whole insurance process easy and stress-free with better pricing. Thanks, Jodi!"
We responded:
"Thank you, Aditi, for sharing your positive experience! It's wonderful to hear that Jodi was able to assist you effectively and make the insurance process smooth and stress-free. We're glad you found our pricing competitive and appreciate your feedback. Your satisfaction is important to us, and we're here to help whenever you need."
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Annette Farrell

December 30, 2025

5  out of  5
rating by Annette Farrell
"I just love State farm. I had a issue that I needed to get done. They were off until after the first but I have to say went above and beyond to help me. I just want to thank you so much Miss Jodi with Hunter Jones. Again thank you so much."
We responded:
"Thank you, Annette, for sharing your experience with us. It's wonderful to hear that Miss Jodi was able to assist you effectively, even during the holiday period. Your kind words and appreciation mean a lot to our team. We're committed to providing exceptional service, and it's rewarding to know we could help you when you needed it."
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Alexia Rutland

December 22, 2025

5  out of  5
rating by Alexia Rutland
"Jodi was great! Really takes her time to help however she can. Thanks so much!"
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Jennifer Satterfield

December 12, 2025

5  out of  5
rating by Jennifer Satterfield
"Jodi at my local State Farm office has always gone the extra mile to make sure we get the coverage we need and save as much money as we can in the process. I so appreciate her diligence to go over all the details and try every way she can to lower our premiums. She always makes sure we have all the info we need to feel good about where our money is going."
We responded:
"Thank you, Jennifer, for sharing your positive experience with Jodi at our office. It's wonderful to hear how she has consistently gone the extra mile to ensure you have the right coverage while helping you save money. We appreciate your kind words and are glad to know you feel informed and confident about your insurance decisions. Your feedback means a lot to us, and we're grateful for your trust in our services."
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Melanie Chasteen

November 27, 2025

5  out of  5
rating by Melanie Chasteen
"Super helpful with everything!! 10/10 would recommend"
We responded:
"Thank you, Melanie, for your wonderful feedback! It's fantastic to hear that you found our service super helpful. Your recommendation means a lot to us, and we're delighted to have met your expectations. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Suzie Alsakha

Suzie Alsakha

November 12, 2025

1  out of  5
rating by Suzie Alsakha
"This Agency GREATLY lacks knowledge of State Farm Policy and has a pattern of poor communication and accurate documentation of staff and Agent advise. I have been a State Farm client for years in multiple states. I have never had such a negative experience as this Agency. Lack of integrity and responsibility for providing Agent commitment with this Agency, will put you at risk. STRONGLY DO NOT RECOMMEND. Protect your home, auto and anything else that needs to be insured... State Farm is a good company to choose...but DO NOT choose Hunter Jones as your Agent. I would give ZERO stars if possible."
We responded:
"Suzie, Your review contains several false claims that misrepresent the facts. Our agency did not deny your claim - all claims decisions are handled exclusively by State Farm's claims department. The rideshare endorsement was clearly explained, properly added for your protection, and later removed at your request. To maintain respect towards your privacy, I will not divulge details on your personal circumstance nor your reasoning of removal which is documented but let it be known that multiple time stamped and dated notes on your file detail your interactions with us. Including an email from my staff explicitly stating that the endorsement was required for coverage while participating in Uber or Lyft. Where we provided the exact policy language that supported our recommendation, but despite this, after adding the coverage, then receiving an updated bill, you requested for us to remove the endorsement a month later. We maintain thorough internal documentation showing every step of that process which was explained to you in our last in person appointment. Suggesting otherwise is simply inaccurate. Our agency stands behind our integrity, professionalism, and commitment to advising every client with complete transparency. -Hunter Jones"
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Capricorn AK83

November 7, 2025

5  out of  5
rating by Capricorn AK83
"Great customer service and rates!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that you are pleased with our customer service and rates. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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darr carr

October 27, 2025

5  out of  5
rating by darr carr
"Makayla really came through for me!! I am grateful for her professional , prompt help on our journey of information gathering!!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Makayla was able to assist you so effectively. We appreciate your kind words and are glad to have been a part of your journey. Your feedback means a lot to us!"
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Amy Higdon

October 16, 2025

5  out of  5
rating by Amy Higdon
"Jodi was a pleasure to work with and very patient with me as I gathered information that she needed. I highly recommend her and Hunter Jones State Farm Agency."
We responded:
"Thank you, Amy, for sharing your experience with Jodi and our agency. We're delighted to hear that Jodi was able to assist you with patience and professionalism. Your recommendation means a lot to us, and we're grateful for your trust in Hunter Jones State Farm Agency."
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Thomas Roberts

October 2, 2025

5  out of  5
rating by Thomas Roberts
"Had them for over 20 years. Paid off my claim within 10 days after an uninsured motorist hit me. Thanks to Ms. Jodi Stehr for all her help. Really put my mind at ease and very pleasant to speak to."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Profile photo of Lacey Carter

Lacey Carter

September 26, 2025

5  out of  5
rating by Lacey Carter
"Hunter is great to work with! His team is very professional and knowledgeable! I would highly recommend his office!"
We responded:
"Thank you, Lacey, for sharing your positive experience with Hunter and the team. It's wonderful to hear that you found the service professional and knowledgeable. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs."
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Anthony Gililand

September 22, 2025

5  out of  5
rating by Anthony Gililand
"Jodi was very personable and patient. She gave detail information regarding home and auto policies. Jodi made it clear if there was ever an issue her door would be open and/or she’d be a phone call away. Awesome 🤩"
We responded:
"Thank you, Anthony, for sharing your experience with Jodi. It's wonderful to hear that she was personable and patient while providing detailed information about your home and auto policies. We're glad to know that Jodi has made you feel supported and accessible for any future needs. Your feedback is greatly appreciated!"
Profile photo of Christopher Smith

Christopher Smith

August 29, 2025

5  out of  5
rating by Christopher Smith
"Have always had a good experience with Hunter Jones, but their focus on customer service really came into light recently when Makayla helped me out with a complicated question that I had. She was very professional and I could tell that she did everything she could to assist me."
We responded:
"Thank you, Christopher, for sharing your experience with us. It's wonderful to hear that Makayla was able to assist you with your question and that her professionalism made a positive impact. We strive to provide excellent customer service, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
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Anita Coffinberry

August 27, 2025

5  out of  5
rating by Anita Coffinberry
"Ashlin has been a delight to communicate with and very thorough! Hunter and his team are great to work with!"
We responded:
"Thank you, Anita, for sharing your positive experience with the team. It's wonderful to hear that you found the communication thorough and enjoyable. We truly appreciate your feedback and are glad to know that working with us has been a great experience for you. Your support means a lot to us!"
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Rick Brash

August 16, 2025

5  out of  5
rating by Rick Brash
"Great experience, personal professional and knowledgeable. Enjoyed meeting and consulting with Makayla and Hunter. We will highly recommend to anyone!"
We responded:
"Thank you, Rick, for sharing your positive experience with us. It's wonderful to hear that Makayla and Hunter made a great impression with their professionalism and knowledge. Your recommendation means a lot, and we're glad to have met your expectations. Looking forward to assisting you again in the future!"
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Vera Carroll

July 28, 2025

1  out of  5
rating by Vera Carroll
"Makayla refuses to tell me as bank lender if payment was processed 2 days prior to coverage dropped. States call Hunter he will forward all emails to my attention and you get no where? Really sweep and clean your office Hunter!!!"
We responded:
"Darlene - Thank you for sharing your concerns. We want to clarify that we have provided all the necessary information needed to ensure that the collateral is properly insured, including the status of the policy, whether it is currently in force, and confirmation of payment status. As the loss payee on the policy, please understand that we are legally prohibited from disclosing personal information about the policyholder to you. It appears that the request for information may be related to a personal dispute with our customer. We are not able to be involved in such matters, nor is it legal or ethical for us to share confidential information under these circumstances. We appreciate your understanding and remain committed to handling all matters in accordance with legal and ethical standards. We want to take care of every person that crosses our path, but unfortunately what you are asking of us would jeopardize our business and reputation of putting customers first and doing what's right, even when it's not the easy choice. What would happen if you tried approaching this person directly with your concerns rather than trying to get us to breach ethical and legal standards for your gain? Hunter"