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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benita Mckee

July 11, 2025

5  out of  5
rating by Benita Mckee
"I just love Kim she is such a great person and she makes talking to her so much fun and she knows her job."
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adam batey

July 10, 2025

5  out of  5
rating by adam batey
"Extremely personable, very helpful"
We responded:
"Thank you, Adam, for your kind words and perfect rating. It's wonderful to hear that you found the service personable and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Dillen Curtis

July 10, 2025

5  out of  5
rating by Dillen Curtis
"Ashlin is a very knowledgeable worker and very helpful when breaking down the different policy options!"
We responded:
"Thank you, Dillen, for sharing your positive experience with Ashlin. It's wonderful to hear that her knowledge and ability to clearly explain policy options made a difference for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Emily Radaker

July 10, 2025

5  out of  5
rating by Emily Radaker
"Great staff, especially Kyle Batey!! Very friendly and helpful."
We responded:
"Thank you, Emily, for sharing your positive experience with us. We're delighted to hear that Kyle and the rest of our team were able to provide you with friendly and helpful service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Chris Shaffer

July 10, 2025

5  out of  5
rating by Chris Shaffer
"Both Hunter and Ashlin are amazingly professional, friendly and efficient. We were new to the area and they offered lots of ideas of where to eat and things to do on top of great insurance advice for bundling and saving money. Smart people use State Farm, the best and the brightest will choose Hunter Jones as their agent!"
We responded:
"Thank you, Chris, for sharing such a positive review! It's wonderful to hear that Hunter and Ashlin made your transition to the area smoother with their professional and friendly service. We're glad they could offer helpful advice not only on insurance but also on local spots to explore. Your kind words about choosing Hunter Jones as your agent mean a lot to us. We're here to help with any of your insurance needs and appreciate your trust in us."
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Gabe Frankenfield

July 10, 2025

5  out of  5
rating by Gabe Frankenfield
"Kyle helped me with my small business insurance. He was very knowledgeable and did what was best for me and my company rather than just selling me something like other scammy companies. Thanks Kyle!"
We responded:
"Thank you, Gabe, for sharing your positive experience with Kyle. It's great to hear that he was able to assist you with your small business insurance needs and prioritize what's best for you and your company. We appreciate your trust in us and look forward to continuing to support you in the future."
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Jackson Hill

July 10, 2025

5  out of  5
rating by Jackson Hill
"State Farm continues to impress with its reliable coverage, clear communication, and commitment to customer satisfaction. The entire team is professional and efficient. I had the opportunity to get help from Kyle Batey. He was attentive, knowledgeable, and made the whole experience easy and stress-free. His dedication and follow-through truly reflect the company as a whole and what they’re all about."
We responded:
"Thank you, Jackson, for sharing your positive experience with us. It's wonderful to hear that our team, especially Kyle Batey, was able to provide you with attentive and knowledgeable service. We strive to ensure our customers feel supported and valued, and your feedback reaffirms our commitment to these goals. Your satisfaction is our top priority, and we're glad to have met your expectations."
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Ethan Williams

July 10, 2025

5  out of  5
rating by Ethan Williams
"Excellent service. Kyle Batey went above and beyond, delivering results for me and my family with top of the line quality, care and attention."
We responded:
"Thank you, Ethan, for sharing your positive experience with us. It's wonderful to hear that Kyle provided you and your family with exceptional service. We are committed to delivering quality care and attention to all our clients, and your feedback is greatly appreciated. If there's anything else we can assist you with, please let us know."
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Makayla Womack

July 10, 2025

5  out of  5
rating by Makayla Womack
"They are an excellent team, and I highly recommend them to anyone looking for an insurance agent!"
We responded:
"Thank you, Makayla, for your kind words and recommendation! We're delighted to hear that you had a positive experience with our team. Your feedback means a lot to us, and we're committed to continuing to provide excellent service. If there's anything else we can assist you with, please let us know."
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Becki Grace Livingston

July 9, 2025

1  out of  5
rating by Becki Grace Livingston
"In February 2025, I contacted three local insurance offices to get a quote for notary bond, including from Hunter Jones’ State Farm office. They required ALL my information just to give me a price quote over the phone, which felt pretty invasive since the rate has nothing to do with my personal details. I went with a better rate from another company, for which I went to the office to pay and receive a receipt and certificate to file with the County Clerk’s office. This all happened on the same day in February. But Hunter Jones’ office began sending me bills and calling me and emailing me. I ignored them because I thought they were just annoying solicitations. I am not, nor have I ever been their customer. Finally, after a couple of months of this, I emailed back demanding that the office leave me alone, identifying what they were doing as harassment and intimidation. I threatened legal action if they continued. Weeks later, I receive a notice in the mail that my “account” was being sent to collections for failure to pay. I never had a policy or conducted any business with this office. I had merely asked for a generic quote over the phone. I had to file a complaint with the Tennessee State Department of Commerce and Insurance to get Hunter Jones’ office to stop. In their last communication with that government office, Hunter Jones repeated referred to me by the wrong name (not sure where they came up with that one), which felt intentional, petty, passive-aggressive, and disrespectful. I said I would make this public so that potential customers could be warned of Hunter Jones’ unprofessional and predatory practices, so I am. I said I would file a complaint with the State Farm corporate office against Hunter Jones, so I am. Shame on Hunter Jones and his staff that harass innocent people for no reason!"
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mcqueen family

June 27, 2025

5  out of  5
rating by mcqueen family
"Makayla and Hunter were great to work with. They were able to provide better coverage for less money on our 4 auto policies. They even took time to review our existing commercial property/liability policy through another company and suggested some tweaks in coverage. They are a Local Company with vast knowledge in insurance. They are also easy to communicate with either in person, on the phone (text or call) and via email. Highly Recommend."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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cody kilgore

June 16, 2025

5  out of  5
rating by cody kilgore
"Great experience Ashton was very professional and courteous and give me great policy for great price I would recommend this State farm 100%"
We responded:
"Thank you, Cody, for sharing your experience. It's wonderful to hear that Ashton provided you with professional and courteous service, and that you're pleased with the policy and pricing. Your recommendation means a lot to us, and we're glad to have earned your trust."
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Ashley Hill

June 13, 2025

5  out of  5
rating by Ashley Hill
"I will try to make this as short as I can, but hunter and his team are hands down the BEST I have ever worked with. I reached out to them to get the process started for life insurance. They made the process super easy and not stressful for me at all. They also while they were doing that looked into my auto and homeowners insurance and found me SIGNIFICANTLY cheaper premiums and BETTER coverage. Not only that, but Makayla at the office COULD NOT be more sweet or informative if she tried. Without me even asking she took the time to educate me on what our coverage means (collision vs. comprehensive, etc) which NOBODY has ever done before. Prior to switching to State Farm I felt like just a number and someone they were trying to get a policy signed. With Hunter, Makayla, and the rest of his team I actually feel like a human being who they WANT to take care of and do the best for. I cannot sing their praises enough. Just start the conversation with them, I promise you will not regret it!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Hunter, Makayla, and the team were able to make the process easy and stress-free for you. We're delighted that you found better coverage and savings on your premiums. It's important to us that our clients feel informed and valued, and we're glad Makayla could provide the clarity you needed. Your kind words and recommendation mean a lot to us, and we're grateful for the opportunity to assist you with your insurance needs."
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Aaron Wrona

May 22, 2025

5  out of  5
rating by Aaron Wrona
"Hunter Jones State Farm is the Best of the Best Insurance agent in Maryville! Excellent communication and customer service!"
We responded:
"Thank you, Aaron, for your fantastic review! We're delighted to hear that you appreciate our communication and customer service. Your feedback motivates us to continue providing top-notch service."
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Kevin Frye

May 22, 2025

5  out of  5
rating by Kevin Frye
"I was with Richard before Hunter took over and they have always taken great care of me at this State Farm office. I just purchased a new property and Jodi and everyone in the office made it a seamless process. Thank you"
We responded:
"Thank you, Kevin, for sharing your experience with us. It's wonderful to hear that Jodi and the team were able to make your property purchase process seamless. We appreciate your continued trust in our office and are delighted to have you with us. Your feedback means a lot to us, and we're here to assist you with any future needs."
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Ricky Willis

April 17, 2025

5  out of  5
rating by Ricky Willis
"I have been a loyal customer to State Farm for over 40 years. Today i received a call from Jodi at Hunter Jones about my account asking if there was anything I needed. It was a very helpful and friendly conversation that made me feel extremely comfortable about my decision to stay with State Farm."
We responded:
"Thank you for sharing your experience, Ricky. It's wonderful to hear that Jodi was able to assist you and make you feel comfortable with your decision to stay with us. We truly value your loyalty over the past 40 years and are committed to providing the support and service you deserve. If there's anything else you need, please feel free to reach out."
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Nick Norris

April 1, 2025

5  out of  5
rating by Nick Norris
"Jodi was personable and great to work with. We had to go back and forth with a vendor a couple of times (not her fault), but she always stayed course and maintained a great attitude until it was resolved. Highly recommend!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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S S

March 13, 2025

5  out of  5
rating by S S
"Jody is an absolute pleasure in helping us with questions about our insurance needs and has quickly gives us the answers we need. We are thankful to have found such a knowledgeable person with State Farm to receive advise and help."
We responded:
"Thank you for sharing your experience with Jody. It's wonderful to hear that she has been so helpful and knowledgeable in addressing your insurance needs. We appreciate your kind words and are grateful to have you as part of our State Farm family. Your feedback motivates us to continue providing excellent service."
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Lindsey Stamper

February 21, 2025

5  out of  5
rating by Lindsey Stamper
"The staff at this State Farm office is amazing. I called yesterday and spoke with Jodi. She was so friendly, knowledgeable, and helpful with everything that I needed and even ended up saving me some money. She went above and beyond to make sure that every question that I had was answered, and she made me feel important and valued as a State Farm customer. Over the past several years since joining State Farm, they have always provided me with great, reliable service all the way around. If you're in the market for new insurance or are just curious if it'd be cheaper here (it probably will be), just give them a call, and they'll give you a quote WITHOUT hassling you into anything. I'm glad that I did."
We responded:
"Thank you for sharing your experience with our office. It's wonderful to hear that Jodi was able to assist you so effectively and that you felt valued as a customer. We strive to provide knowledgeable and friendly service, and it's great to know that we've consistently met your expectations over the years. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family."
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Leonard D Leo

February 16, 2025

5  out of  5
rating by Leonard D Leo
"Been with State Farm for many years. They have always been there when I needed them. Hunter and staff are very customer focused and down to earth. If there is a way to help you, they’ll find it! Kudos to the team!"
We responded:
"Thank you, Leonard, for sharing your experience with us. It's wonderful to hear that you've felt supported by our team over the years. We strive to be customer-focused and approachable, and it's rewarding to know that our efforts have made a positive impact. Your kind words and kudos mean a lot to us. We're here whenever you need us!"
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Angela Young

February 6, 2025

5  out of  5
rating by Angela Young
"Some of the sweetest people I have had to deal with. They have helped me with need that I have had. Kim really worked hard to help me get some life insurance for my husband and I. That has been something I have really worried about. She work so hard to get it so I will have the insurance I need. I would recommend this office to anyone. Thank u so much to Kim for all her help."
We responded:
"Thank you, Angela, for sharing your experience with us. It's wonderful to hear that Kim and our team were able to assist you with your life insurance needs. We understand how important it is to have peace of mind, and we're glad we could help alleviate your concerns. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything else we can do for you, please let us know."
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Kyli Kennedy

February 5, 2025

5  out of  5
rating by Kyli Kennedy
"Jodi was fantastic at helping with all insurance needs!"
We responded:
"Thank you, Kyli, for sharing your positive experience with Jodi. It's wonderful to hear that she was able to assist you with all your insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Jim Mcbrearty

January 31, 2025

5  out of  5
rating by Jim Mcbrearty
"Very cordial and efficient."
We responded:
"Jim, We appreciate your great review. "
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Sarah potter

January 31, 2025

5  out of  5
rating by Sarah potter
"Very helpful and really nice."
We responded:
"Sarah, Thank you for your trust in our team to assist you with your Insurance needs. "
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Dawn P

January 26, 2025

5  out of  5
rating by Dawn P
"I moved to Tennessee from Michigan a couple of year's ago. I initially had another insurance company. However, when I went to go add my son I realized I needed to shop around! I called Hunter Jones State Farm. They said I could come by when it's convenient for me. I told them I was on my way. I went in everyone so nice and down to earth. They worked with me trying to figure out discounts for myself and my son. They did a great job. I actually pay less for myself and less for my son versus other insurances. I had to have my vehicle towed and I received reimbursement within days of me sending in my tow bill. I even got a State Farm Coffee Cup! They really make you feel at home. I highly recommend Hunter Jones State Farm to everyone! If Hunter is not available then MaKayla and Kim are there and so qualified to assist you! Wonderful people!! I give them Kudos!!!!! THEY ARE THE BEST!!!!!"
We responded:
"Dawn you are the bomb!! Thank you for the kind words. We're happy that we got the chance to earn your business!"